Ioannis Katsanakis

Ioannis Katsanakis

Κατσανάκης Ιωάννης

Full name: Ioannis Katsanakis

Role: Assistant Professor

Department: Department of Tourism Studies

Office: 501/Lambr. 126 Bld.

Email: ikatsana@unipi.gr

Phone/Fax: +30 210 4142651

Website: Personal page link

Dr. Ioannis Katsanakis is an Assistant Professor at the Department of Tourism Studies of the University of Piraeus, specializing in the Management of Information Systems in Businesses and Organizations with a focus on Business Process Management. He holds a degree in Business Administration and a Master’s degree in Business Administration – Total Quality Management from the University of Piraeus. He received his PhD from the Department of Business Administration of the University of Piraeus in the field of Strategic Information Systems and the Use of New Technologies in Businesses, with a thesis on “Information systems development and evaluation in contemporary firms”. He has taught various undergraduate and postgraduate courses at the Departments of Tourism Studies and Business Administration of the University of Piraeus, as well as undergraduate courses at the Department of Biotechnology of the Agricultural University of Athens and the postgraduate programs in Business Administration and Tourism Management at the Hellenic Open University. Additionally, he has supervised postgraduate theses in the MBA program at the Hellenic Open University. His research interests focus on the application of new technologies in businesses, strategic use of new technologies by businesses, strategic management, information systems, evaluation of information systems, systemic analysis, e-business, knowledge management, and e-learning. He has also worked on research projects related to entrepreneurship, ICT, and e-learning at the University of Piraeus.

Teaching of courses in the undergraduate program of the Department of Tourism Studies:

  1. TSK104. Introduction to Informatics (1st semester)
  2. TSK202. New Technologies in Tourism (2nd semester)
  3. TSK301. Information Systems and Decision Support for Tourism Enterprises (3rd semester)
  4. TSK404. e-Tourism and m-Tourism in the International Environment (4th semester)
  5. TSK703. Business Simulations – Games (7th semester)
  6. TSK513. Methods and Tools for Fraud Examination in Contemporary Business (Elective)
  7. TSK618. Tourism Satellite Accounts (Elective)
  8. TSER01-02. Research Project (Elective)

Publications in scientific journals (peer-reviewed):

  • Livas, C., Katsanakis, I., Vayia, E. (2019). “Perceived impact of BYOD initiatives on post- secondary students’ learning, behaviour and wellbeing: the perspective of educators in Greece”, Journal of Education and Information Technologies, Vol. 24, No.1, pp. 489-508 (DOI: 10.1007/s10639-018-9791-6).
  • Kakaletri, G., Ntomis, D., Katsanakis, J. (2014). “Improving Employees’ Behavior and Relationship Management: A Conceptual Framework”, Archives of Economic History, Vol. XXVI, No. 1, pp. 97-114.
  • Skotis, A., Katsanakis, I., Macris, A., Sfakianakis, M., (2013). “Creating Knowledge within a C- Business Context: A Customer Knowledge Management View”, Collaborative, Trusted and Privacy-Aware e/m-Services. Editors: C. Douligeris, N. Polemi, A. Karantjias & W. Lamersdorf, Springer Berlin Heidelberg, Vol. 399, pp. 264-277 (DOI: 10.1007/978-3-642-37437-1_22).
  • Katsanakis, I., Kossyva, D., (2012). “C-Business: A Theoretical Framework for the implementation of Co-opetition Strategy in E-Business”, Procedia – Social and Behavioral Sciences, Volume 58, Issue C, pp. 260-269 (DOI: 10.1016/j.sbspro.2012.09.1000).

Publications in conference proceedings (peer-reviewed):

  • Kostis, I., Basios, M., Chimos, K., Karvounidis, T., Douligeris, C., Katsanakis, I., (2012). “A Web 3.0 Mashup to promote the e-learning platform ‘Unibook’”, Proceedings of 11th European Conference on e-Learning (ECEL-2012), ISBN: 978-1-908272-73-7, pp. 290-298.
  • Chimos, K., Karvounidis, T., Katsanakis, I., Douligeris, C., (2012). “IP.AD.: An Integrated Project Management and Instructional Systems Development Model for e-Learning”, Proceedings of 16th Panhellenic Conference on Informatics (PCI 2012), ISBN: 978-1-4673-2720-6, pp. 405-411.
  • Chimos, K., Karvounidis, T., Douligeris, C., Bassios, M., Kostis, I., Katsanakis, I., Botsikas, A., (2012). “UnibookSE: An innovative environment for life-long learning”, Proceedings of 15th International Conference on Interactive Collaborative Learning (ICL), ISBN: 978-1-4673-2427-4, DOI: 10.1109/ICL.2012.6402144.
  • Katsanakis, I., Kossyva, D., (2012). “C-Business: A Theoretical Framework for the implementation of Co-opetition Strategy in E-Business”, Proceedings of 8th International Strategic Management Conference, ISBN 978–605–60771–7-3, pp. 239-245.
  • Katsanakis, I., Kossyva, D., Vorria, E., (2011). “Co-opetition Strategy in Business Excellence: Confronting the Economic Crisis”, Proceedings of 14th QMOD-ICQSS Conference on Quality and Service Sciences, 29-31 August 2011, ISBN: 84-8081-211-7, pp. 949-958.

Presentations at conferences (peer-reviewed):

  • Katsanakis, I. (2023). “A Theoretical Framework for Knowledge Management in Tourism Ecosystems”, 19th National and International Conference of Hellenic Society of Systemic Studies: Systemic Digital Transformation in Contemporary Business Ecosystems, 11-14 October 2023, Piraeus, Greece.
  • Katsanakis, I. (2023). “Systemic Digital Transformation in Tourism: A conceptual framework”, 19th National and International Conference of Hellenic Society of Systemic Studies: Systemic Digital Transformation in Contemporary Business Ecosystems, 11-14 October 2023, Piraeus, Greece.
  • Bampa, V., Zouni, G., Katsanakis, I. (2023). “Resilience and Sustainability in Contemporary Tourism Ecosystems: Developing a holistic conceptual model”, 19th National and International Conference of Hellenic Society of Systemic Studies: Systemic Digital Transformation in Contemporary Business Ecosystems, 11-14 October 2023, Piraeus, Greece.
  • Stroumpoulis, A., Katsanakis, I., & Kopanaki, E. (2023). “Exploring Digital Technology and Sustainable Development Integration in a Shared Data Environment: A Conceptual Framework on the Retail Sector”, 19th National and International Conference of Hellenic Society of Systemic Studies: Systemic Digital Transformation in Contemporary Business Ecosystems, 11-14 October 2023, Piraeus, Greece.
  • Mikedis, I., Katsanakis, I., & Kopanaki, E. (2023). “Analyzing the Role of ERP Systems in Achieving Sustainable Competitive Advantage: An Insight through the VRIO Framework”, 19th National and International Conference of Hellenic Society of Systemic Studies: Systemic Digital Transformation in Contemporary Business Ecosystems, 11-14 October 2023, Piraeus, Greece.
  • Katsanakis, I., Zouni, G. & Stasinou, D. (2023). “Contemporary digital marketing and tourism destination management tools in Greek tourism destinations: A qualitative approach” EMAC Regional Conference, 27-29 September 2023, Piraeus, Greece.
  • Stroumpoulis, A., Katsanakis I. & Kopanaki, E. (2023). “The Use of Digital Technologies in a Common Data Space and Sustainable Development Context: A Conceptual Framework Focus on Smart Hospitality”, Presented at the International Conference on Tourism (ICOT2023): “Innovative Sustainable Practices in Travel and Tourism: Recovery and Resilience”, 21-24 June 2023, Nicosia, Cyprus.
  • Katsanakis, I. (2022). “Evaluating Information Technologies / Information Systems (IT/IS) within a strategic business context”, Presented at 18th National & International HSSS Conference: “The Value of Systemic Thinking in Our VUCA World”, 15-17 December 2022, Athens, Greece.
  • Katsanakis, I. (2022). “Employees’ Job Satisfaction in the Healthcare Sector in Greece”, Presented at 18th National & International HSSS Conference: “The Value of Systemic Thinking in Our VUCA World”, 15-17 December 2022, Athens, Greece.
  • Katsanakis, I. (2021). “A process based approach for the evaluation of information systems: A qualitative approach”, Presented at 11th EUS International Congress & 17th National & International HSSS Conference: “Systemic Design Thinking for Creativity”, 06-09 October 2021, Athens, Greece.
  • Katsanakis, I. (2021). “Employees’ Motivation in the Healthcare Sector in Greece”, Presented at 11th EUS International Congress & 17th National & International HSSS Conference: “Systemic Design Thinking for Creativity”, 06-09 October 2021, Athens, Greece.
  • Katsanakis, I. & Bampa, V. (2021). “The Application of Lean Management Methodology in Contemporary Business Management: A Qualitative Approach”, Presented at 11th EUS International Congress & 17th National & International HSSS Conference: “Systemic Design Thinking for Creativity”, 06-09 October 2021, Athens, Greece.
  • Katsanakis, I. (2019). “Decision Making Process in Strategic Information Systems: The Use of Fuzzy Cognitive Maps”, Presented at 15th National & International HSSS Conference: “Systemics and Business Intelligence”, 29-30 November 2019, University of Piraeus, Piraeus, Greece.
  • Katsanakis, I. (2017). “Business Excellence Models and Information Systems Evaluation Models: A comparative approach”, Presented at 13th National & International HSSS Conference: “Systemic Organizational Excellence”, 2-3 June 2017, University of Peloponnese, Sparta, Greece.
  • Katsanakis, I., Vorria, E., Skotis, A. (2015). “Does COBIT 5 constitute a new Business Excellence Model?”, Presented at 11th National & International HSSS Conference: “Systemics and Health Care”, 10-12 July, 2015, Athens, Greece.
  • Katsanakis, I., Georgopoulos, N., Sfakianakis, M., (2014). “Using Process Assessment Models in the Evaluation of Information Systems”, Presented at 10th National & International HSSS Conference: “Systemic Entrepreneurship: Innovations, Business, Growth”, 29-31 May, 2014, Athens, Greece.
  • Katsanakis, I., Kossyva, D., (2013). “Implications of Games Theory in a C-Business Context”, Presented at International Conference on Applied Business and Economics (ICABE) 2013, 2-4 October, 2013, Manhattan, New York, USA.
  • Kossyva, D., Sarri, K., Katsanakis, I., Georgopoulos, N., (2013). “Co-opetition: A Business Strategy for Overcoming Economic Crisis?”, Presented at International Conference on Applied Business and Economics (ICABE) 2013, 2-4 October, 2013, Manhattan, New York, USA.
  • Katsanakis, I., Georgopoulos, N., Sfakianakis, M., (2013). “The COBIT Framework: A Systemic Approach for the Evaluation of Information Systems”, Presented at 9th National & International HSSS Conference: “Systemics for Process Cohesion”, 11-13 July, 2013, Volos, Greece.
  • Tasolamprou, A., Katsanakis, I., Georgopoulos, N. (2013). “E-Business and CRM Strategy: The case of FMCG companies in Greece”, Presented at 9th National & International HSSS Conference: “Systemics for Process Cohesion”, 11-13 July, 2013, Volos, Greece.
  • Skotis, A., Katsanakis, I., Macris, A., Sfakianakis, M., (2013). “Creating Knowledge within a C- Business Context: A Customer Knowledge Management View”, Presented at I3E 2013: 12th IFIP conference on e-Business, e-Services, and e-Society, 25-26 April, 2013, Athens, Greece.
  • Kostis, I., Basios, M., Chimos, K., Karvounidis, T., Douligeris, C., Katsanakis, I., (2012). “A Web3.0 Mashup to promote the e-learning platform ‘Unibook’”, 11th European Conference on e- Learning (ECEL-2012), 26-27 October 2012, Groningen, The Netherlands.
  • Chimos, K., Karvounidis, T., Katsanakis, I., Douligeris, C., (2012). “IP.AD.: An Integrated Project Management and Instructional Systems Development Model for e-Learning”, 16th Panhellenic Conference on Informatics (PCI 2012), 5-7 October 2012, Piraeus, Greece.
  • Chimos, K., Karvounidis, T., Douligeris, C., Bassios, M., Kostis, I., Katsanakis, I., Botsikas, A., (2012). “UnibookSE: An innovative environment for life-long learning”, 15th International Conference on Interactive Collaborative Learning (ICL), 26 – 28 September 2012, Villach, Austria.
  • Katsanakis, I., (2012). “Strategic Information Systems: A Strategic Management and Systems Theory Approach”, 8th National & International HSSS Conference: “Systems Approach to Strategic Management”, 5-7 July, 2012, Thessaloniki, Greece.
  • Katsanakis, I., Chimos, K., Sfakianakis, M., (2012). “Evaluating Information Systems: Core Concepts, Approaches and Models”, 8th National & International HSSS Conference: “Systems Approach to Strategic Management”, 5-7 July, 2012, Thessaloniki, Greece.
  • Katsanakis, I., Varelas, S., Chimos, K., Georgopoulos, N., (2012). “Social Networks & Leadership: Towards Leadership 2.0”, 8th National & International HSSS Conference: “Systems Approach to Strategic Management”, 5-7 July, 2012, Thessaloniki, Greece.
  • Dede, S., Katsanakis, I., Sfakianakis, M., (2012). “New Public Management: The Role of HR and ICTs. The case of Greece”, 8th National & International HSSS Conference “Systems Approach to Strategic Management”, 5-7 July 2012, Thessaloniki, Greece.
  • Chimos, K., Karvounidis, T., Douligeris, C., Basios, M., Kostis, I., Katsanakis, I., (2012). “Mashing up Unibook: Architecture and Implementation of a mashup service for the promotion of eLearning web 2 platform”, 8th National & International HSSS Conference “Systems Approach to Strategic Management”, 5-7 July 2012, Thessaloniki, Greece.
  • Katsanakis, I., Kossyva, D., (2012). “C-Business: A Theoretical Framework for the implementation of Co-opetition Strategy in E-Business”, 8th International Strategic Management Conference: “New Opportunities for Global Collaboration & Strategic Alliances in the Era of New Normal”, 21-23 June 2012, Barcelona, Spain.
  • Varelas, S., Georgopoulos, N., Katsanakis, I., (2011). “Greek Tourism under crisis-strategies, and the way out”, International Conference: Rethinking Business and Business Education in the Age of Crisis, 20-22 October 2011, Chios Island, Greece.
  • Katsanakis, I., Kossyva, D., Vorria, E., (2011). “Co-opetition Strategy in Business Excellence: Confronting the Economic Crisis”, 14th QMOD-ICQSS Conference on Quality and Service Sciences, 29-31 August 2011, San Sebastian, Spain.
  • Kossyva, D., Katsanakis, I., Georgopoulos, N., Sfakianakis, M., (2011). “Value Creation and Value Appropriation through C-Business”, 7th National and International Conference of Hellenic Society for Systemic Studies (HSSS), Professional Systemics in Action, 4-7 May 2011, Athens, Greece.
  • Katsanakis, J., Himos, K., (2010). “Web 2.0 Trends’ Business Applications: Creating Competitive Advantage”, 6th National and International Conference of Hellenic Society for Systemic Studies (HSSS), Systemic Approaches in Social Structures, 23-26 June 2011, Mytilene, Greece.
  • Mavrou, M.-E., Katsanakis, I., (2010). “Application of Systemic Methodologies in the Design, Implementation, and Analysis of a Duty-Free Commercial Business Branch,” 6th National and International Conference of the Hellenic Systemic Studies Association (HSSA), June 23-26, 2011, Mytilene, Greece. (in Greek)

Publications in honorary volumes (peer-reviewed):

  • Katsanakis, I., Sfakianakis, M. (2017). “Value of information systems & information technology: Mapping the main methods and evaluation frameworks,” Honorary Volume for Professor Georgios S. Economou, pp. 239-261. (in Greek)
  • Katsanakis, I., Skotis, A., Sfakianakis, M. (2014). “A Game Theory Approach to C-Business”, Essays in Honour of Professor Emmanouel Kondylis, pp. 179-194 (ISBN: 978-960-6897-05-4).
  • Sfakianakis, M., Katsanakis, I., Chimos, K., (2012). “Diachronic Analysis of Renewable Sources Usage,” Honorary Volume for Professor S. Karvounis, pp. 745-760. (in Greek)
  1. Editorial contribution to specific sections in the “Handbook of Organizational Learning and Knowledge Management” (2017) by Easterby-Smith M. & Lyles M.A., published by BROKEN HILL PUBLISHERS LTD, ISBN: 9789963274673 (in Greek).

Office hours for the fall semester 2023-2024 are:

  • Monday: 12:00-14:00
  • Tuesday: 13:00-15:00

Note: By arrangement via e-mail to set the exact time and method of conducting the meeting.

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